Welcome to SST Care. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. General Information

• SST Care is a Mumbai-based service provider specializing in IT and home appliance repair services.

• By using our website, you agree to comply with these Terms & Conditions as well as applicable laws and regulations.

2. Services

• SST Care provides repair, installation, and maintenance services for laptops, computers, and home appliances such as ACs, refrigerators, washing machines, and TVs.

• Service availability may vary depending on your location within Mumbai and surrounding regions.

• All service requests must be booked via our website, helpline, or official WhatsApp.

3. Booking & Payment

• Service bookings can be made online or via phone.

• Payments must be completed through the available modes (UPI, card, net banking, or cash on delivery, if applicable).

• Invoices will be issued for all paid services.

4. Cancellations & Refunds

• Service cancellations should be made at least 2 hours before the scheduled appointment.

• Refunds (if applicable) will be processed within 7–10 working days.

• In case of advance payments, deductions may apply depending on the nature of the cancellation.

5. Warranty & Liability

• Repair services may come with a limited warranty (duration varies by service/product).

• SST Care is not liable for:

  • Pre-existing issues in your device/appliance.

  • Any damage caused due to misuse, negligence, or third-party interference.

• Original manufacturer warranty (if applicable) is separate from SST Care’s service warranty.

6. Customer Responsibilities

• Provide accurate information about the issue and your device/appliance.

• Ensure availability at the scheduled service time.

• Maintain proper usage of appliances after repair/service.

7. Privacy Policy

• We value your privacy. Personal details such as name, phone number, address, and email are collected only to process service requests.

• Your information will not be shared with third parties without consent, except as required by law.

• For details, please refer to our Privacy Policy.

8. Limitation of Liability

• SST Care will not be held responsible for indirect, incidental, or consequential damages arising from the use of our services.

• Our maximum liability is limited to the service fee paid by the customer.

9. Changes to Terms & Conditions

• SST Care reserves the right to update or modify these Terms & Conditions at any time.

• Changes will be posted on this page with the updated effective date.

10. Contact Us

For any queries regarding these Terms & Conditions, you may contact us at:

📧 Email: info@sstcare.com
📞 Phone: +91-7977954302
🌐 Website: www.sstcare.com

✅ By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.